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Össur Footprint

At Össur, we’re humbled to work in an industry where we can help achieve life changing benefits and an improved quality of life for amputees and their families. So that you can deliver the best experience and solution to your patients, we go the extra mile to ensure your relationship with us and your experience with our products and team is always simple, positive and valuable.

Our passion and goal is to deliver a personalised and seamless customer experience for each unique Prosthetist and Clinician so that you can provide the best experience to yours.

As a result, we’d like to introduce you to the Össur Footprint; a set of values that represent what we stand for and how we strive for product and service excellence. We’re proud of our people, our products and our services, and we hope you’ll get to know all of them a little better.

Össur Footprint Elements

Superior Service

Our focus on continually improving our processes enable us to deliver a simple and seamless customer experience from ordering and delivery through to ongoing support and education.

We take great care in ensuring that our products are readily available, packaged according to quality standards and shipped in a timely and secure manner. 

Click here for information on ordering products, trials & returns and stock & delivery

Expert Education

Our investment in training, support and continuous education through the Össur Academy is key to ensuring Prosthetists and Clinicians feel confident and comfortable with our products, so that they can help provide their patients with a smooth and successful transition to a prosthetic limb.

Click here for more information about our education programs.

Outcome Focused

Our state-of-the-art products, along with our extensive expert support, allow us to achieve the best possible outcome for Prosthetists, Clinicians and their patients; an improved quality of life and ultimately a Life Without Limitations.

Click here to read more.

Trust & Professionalism

We are proud of our investment in building and maintaining meaningful connections with employees, customers and industry professionals who demonstrate genuine empathy, respect and passion for improving the quality of life for amputees. This means that we can deliver a truly superior product and service that always has the best interests of the amputee in mind.

Click here to read more.

Durability & Value

All Ӧssur products are developed, trialled and tested by a team of industry experts to ensure optimal fit and most importantly, durability and quality. Össur products are guaranteed at the time of purchase to be free of defects in materials and workmanship and are covered by warranty.

Community Care

As a business we proudly support community programs, groups and events that inspire amputees to strive for a life without limitations. We also support and encourage our staff in their personal aspirations to raise public awareness of the true potential of people with impaired mobility.

Össur Australia Family

Meet the people that work behind the scenes in our Össur Australia offices. Our group of highly skilled individuals form our Össur family and work together to deliver a customer service experience unlike any other at every customer touch point.

Click here to learn more about each of our team members.